We offer more than just another job.
Open Positions
Sr. Loan Operations Assistant
DEPARTMENT: Loan Operations
REPORTS TO: Loan Operations Manager
HOURS: Full-time 8-4:30
FSLA STATUS: Non-Exempt
Hourly Wage: $28.00 - $34.00
POSITION SUMMARY: Prepares loan documents for all loan types. Scans loan documents into the document imaging system. Balances GL accounts and reviews loan payments daily. Provides general administrative support to the commercial lenders and other credit department staff. Provides backup to Loan Operations Assistant as needed.
PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES:
- Generates commercial and consumer loan document packages. Ensures loan files are complete and borrower information is up to date with regards to pending loan requests through conducting an independent file review, using established checklists, and working with portfolio assistants or lenders to resolve any errors or omissions.
- Remit participation payments to correspondent banks, review loan payment activity, and balance respective general ledger and other accounts daily. Correspond with other banks to ensure proper balancing between parties.
- Complete monthly and quarterly reports for the Board of Directors.
- Provide backup to the Loan Operations Assistant with respect to their primary responsibilities including loan booking, maintenance, payment processing, and scanning loan documents into document imaging system. Also provides backup to Credit Administration Assistant when needed.
- Pull credit reports, UCC searches, flood certificates and title work as directed by other bank staff.
- Provides quality customer service including answering basic customer questions and follow up as needed. Provide additional support to lenders and Credit Department as requested.
Requirements
Education
- Minimum of 2-year college degree.
Experience
- A minimum of 5 years loan support experience, with Loan Documentation preparation (including specifically within Laserpro) experience preferred.
Other Skills/Characteristics
- Professional and effective verbal and written communication skills
- Ability to deliver a high level of responsiveness to other staff and customers
- Ability to work independently, multi-task and organize priorities
- Medium level of computer literacy (Jack Henry, LaserPro, Word, Excel, Outlook, Teams)
- Maintains confidentiality, high level of focus and accuracy
Performance Measures
- Accuracy of loan documentation generation to what has been requested, including adherence to required bank and regulatory standards.
- Successfully managing all responsibilities while producing high quality work with strong attention to detail.
- Meeting required turnaround timeframes for requested documentation.
Working Conditions
- Normal office environment
- After 90 days of employment, up to 6 days per month of remote work allowed, depending on experience and performance.
Benefits
Competitive benefits package including comprehensive health insurance, dental coverage, 401(k) with company matching, quarterly and annually incentive opportunities, ESOP Plan, paid time off (PTO), paid holidays, flexible work arrangements, professional development opportunities, and more.
Northeast Bank welcomes people of all races, religions, genders, physical abilities, backgrounds, etc. Our goal is to support all members of our community, whether they are customers or employees. Our employees have a sense of belonging due to the relationship building we do among our employees. We value each employee as an individual.
Northeast Bank is an Affirmative Action/Equal Opportunity/Vets/Disability Employer
Salary Description
$28.00-$34.00
How to Apply
Benefits
Benefits for full time & part-time over 20 hours/week:
- Fun, supportive work environment with advancement opportunities
- Competitive wages with an additional annual performance-based incentive
- Medical, Dental, Life and Disability Insurance
- Generous paid time off, including 11 paid holidays
- Paid volunteer time
- Retirement Benefits – 401k and ESOP
- Education reimbursement with one year of service
- Awarded Star Tribune Top Workplaces 6 years in a row
Working Conditions
- Standing often
- Ability to lift coin/cash weighing up to 25 pounds
Thank you for your interest in Northeast Bank. If you have been referred to us by an employee, please tell us who referred you.
Northeast Bank is an Affirmative Action/Equal Opportunity/Vets/Disability Employer.
Values
- Authentic: We are genuine, trustworthy, and honest. We do the right thing.
- Collaborative: We are welcoming and open. We truly care about people’s lives and success.
- Accountable: We are reliable and dependable. We accept responsibility.
Employee Testimonials
Dusten, Executive Vice President - Commercial Loans:
“Northeast Bank is a great place to work because we have employees that are knowledgeable, professional, self-motivated, and have a customer-first attitude. We have a great culture where employees truly care about each other. In addition, the bank is family-oriented and supports a great work-life balance”.
Kim, BSA Manager:
“I have had the pleasure of working for Northeast Bank for over 15 years. Northeast Bank is a great place to grow and advance in your career both personally and professionally. The bank and the leadership here are very encouraging and are there to support you in your career goals. I find myself among a great group of coworkers, who are knowledgeable people who work very well together.”
Kristy, Senior Vice President - Retail Banking Operations:
“Northeast Bank is a great place to work because they value their employees and encourage all to be their best. For example, the bank offers an individualized leadership development plan for all employees that encourages personal growth and continual learning. This benefit has been instrumental for both myself and my team and is a true testament to the culture of Northeast Bank.”
Zach, Senior Vice President - Credit:
I have been with Northeast Bank for over ten years and still feel like the “new” guy in a lot of ways due to the long-standing tenure of so many of the staff and management throughout all levels of the organization. This is not surprising after experiencing the excellent culture that has been incubated within this organization for so many years. Not only do I feel valued as an employee, but I feel like my voice is heard, my opinion matters, and I truly have a say in the direction of the organization moving forward. Additionally, I respect the level of accountability and community that resonates throughout the bank, with everyone doing their share to contribute to the ongoing success of the bank, understanding what that success looks like, and wanting to serve the communities in which we operate. Northeast Bank has won various awards for being a “best place to work” and I could not agree with that more. I look forward to being part of this bank for many years to come.
Sarah, Marketing Manager:
“I love working at Northeast Bank because the company believes in me. Those in leadership positions listen to what I have to say and value any feedback I may have. The Bank genuinely cares about my future and invests in my education and talents. I also love that Northeast Bank works hand-in-hand with the community, as well as being committed to doing the right thing. It is important to me that I work at a place that holds integrity and ethics close to the heart of who they are, and Northeast Bank does that every single day. I enjoy being a part of the team here and the comfortable and friendly environment I have the pleasure of working in every day.”
