Changing Your Username

Changing Your Username

Your My Northeast Bank Username is used to log into My Northeast Bank online or mobile banking. When your online access is first created, your Username is defaulted to your system-assigned ID, but you can choose your Username by following these steps.
1. Click on arrow in the lower left corner of the main Menu in My Northeast Bank to expand the menu, then click on Settings.

Changing Username Screenshot

2. On the Settings tab, click on Security and then Edit next to your Username.

Changing Username Screenshot

3. Changing any of your Security settings, triggers additional authentication. Please enter your current password and then click Confirm password.

Changing Username Screenshot

4. Enter the new Username you would like and click Save.

Changing Username Screenshot

Note: you can click Show rules to see the rules for Usernames:
• The ID must not contain a space.
• IDs must contain 1 or more letters.
• The ID cannot be part of the current Password.
• The ID must be less than 25 characters long.
• The ID must be at least 4 characters long.

5. A message will display that your Username was successfully changed, and a Security alert email will also be sent to the email on file for your account.

My Northeast Bank Screenshot

If you have any questions or need further assistance, please contact us securely through Messages in My Northeast Bank or call us at: 612-379-8811.